FAQs

Q: How fast can you get to me?

For non-emergencies we book you the soonest slot that works, often within a day or two. For emergencies across Winnipeg we prioritise and get there as fast as we safely can, day or night.

Q: Are you licensed and insured?

Fully. We're Red Seal certified plumbers, licensed gas fitters, and carry full insurance. Every job is done to code and, where required, permitted and inspected.

Q: How do you price your work?

We give you upfront pricing before we start — no surprise numbers at the end. For larger jobs we provide a written quote. You'll always know what you're paying and why.

Q: Do you charge for a quote?

For most straightforward jobs, no. For larger projects or diagnostics that take time on site, we'll tell you before we come whether there's a service or assessment fee.

Q: What areas do you serve?

All of Winnipeg and the surrounding communities. A travel charge may apply outside the Perimeter — we'll always confirm before booking. See our Service Areas page for the full list.

Q: Do you handle both residential and commercial work?

We do. From a homeowner's leaking tap to a commercial mechanical room or a multi-unit build, we've been doing both since 1957.

Q: Can you do the gas and heating side too?

Yes. We're licensed for plumbing, gas fitting, and heating, so water heaters, boilers, gas appliances, and their venting are handled by one crew — no second contractor.

Q: Do you pull permits and handle inspections?

When a job requires it, yes. We pull the permit and coordinate the inspection as part of the work, so it's done properly and on record.

Q: Do you guarantee your work?

We stand behind it. We use quality parts, install to code, and if something isn't right with our workmanship, we make it right. Manufacturer warranties apply to the equipment we install.

Straight answers about pricing, scheduling, emergencies, and how we work. Don't see your question? Call the shop — we're happy to talk it through.

Request a Quote Call (204) 586-3719

Upfront pricing 24-hour emergency Licensed & insured

Red Seal certified Licensed & insured Serving Winnipeg since 1957

Frequently asked

Everything you might be wondering.

Do you offer 24-hour emergency service? –

Yes. We run a 24-hour emergency line for burst pipes, major leaks, no-heat calls, and floods. Call the shop number any time and you'll reach someone who can help or dispatch a plumber.

How fast can you get to me? +

Are you licensed and insured? +

How do you price your work? +

Do you charge for a quote? +

What areas do you serve? +

Do you handle both residential and commercial work? +

Can you do the gas and heating side too? +

Do you pull permits and handle inspections? +

Do you guarantee your work? +

Can I supply my own fixtures or appliances? +

How do I get started? +

Request a Quote

Still have a question?

Call the shop or send us a note. You'll get a straight answer from someone who actually does the work.

Request a Quote Call (204) 586-3719